Returns & Exchanges

At TentBox, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn apparel and accessories. Ensure items are in their original condition with tags attached to qualify for a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging and include the printed return slip inside the box.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.