Frequently Asked Questions
Everything you need to know about your TentBox experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 7 business days of receipt.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our specifications for the perfect fit.
Are your materials sustainably sourced?
Yes, TentBox is committed to ethical fashion. We use organic cotton and recycled polyester in over 80% of our current collection to reduce our environmental footprint.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. International delivery times vary by location but generally range from 7 to 14 business days.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.